a note on unplanned work


If you’ve read The Phoenix Project, then you already know that of the four types of work, unplanned work is the plague for DevOps.  It is just that sometimes, this unplanned work for DevOps, is planned work for everybody else. Conway’s Law at its best.


One Response to “a note on unplanned work”

  1. 4valak Says:

    When you have no plans, unplanned work is planned work. That’s how we work down here.

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