Kid has a micro scooter and is attached to it. Kid is an autistic and uses the scooter to move around a lot, gaining experience with balance, movement and space while doing so. Unfortunately, after much play the left springer that was holding the steering wheel broke and driving it became somewhat difficult. Since it was not a spare part that could be easily found in a hardware store, I wrote to the Company in hope for guidance. What followed was amazing:
The Swiss company contacted their Greek parners forwarding them our request. They in turn contacted us, came home, took the scooter, performed a general service on it and returned it back. All without charge.
So using this page, and because this scooter is important for kid, I wish to extend my my family’s thanks both to the Swiss and the Greek companies involved.