on user friendliness

Interesting stuff from How Sarah got her hack on:

“The reason that Gov. Palin was using Yahoo mail to begin is probably because she found it inconvenient using the VPN software to logon to her office e-mail. We see that a lot in business: people use private e-mail services like Yahoo and Gmail to carry out corporate activities because they are annoyed with how their own computer staff have things set up. Yet, your computer people set things up this way precisely because there are obvious things that hackers can do to break into your data


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